Digital Experimentation

Design Sprints / Business Needs Analysis / User Experience Research / Identifying Opportunity Areas / Co‐Creation Workshops / Service Conceptualization / Envisioning Scenarios / Customer Personas / Business Modeling / Customer Journey Mapping / User Flows / Value Proposition Design / Brand Identity / Wireframing / User Experience Design / User Interface Design / High-Fidelity Interactive Prototype / Development & Engineering / User Testing / Measurement and KPIs

Customer Experience Design

Rapid Prototyping / Trend Research / Customer Experience Consulting / Stakeholder Mapping / Consumer Segmentation / Frequent Customer Interviews / Customers Expectations / Complaints Analysis / Content Personalization / Customer Delight Factors / Workshop Design & Facilitation / Mobile Strategy / Offline Strategy

Business Design

Rapid Prototyping / Customer Experience Design / Minimum Viable Product Definition / Lean Startup Approach / Agile Development / Pilot Strategy & Execution / eCommerce Strategy / Business Model Pivoting / Value Creation Strategy / Market Analysis / Data / Analytics & Insights

Second Opinion

Crisis Interventions / Fresh Perspectives on Customers Experience / Fresh Perspectives on Business Model / Fresh Perspectives on Customer Personas / Fresh Perspectives on Sales Channels / Fresh Perspectives on Value Proposition / Fresh Perspectives on Measurement and KPIs / Fresh Perspectives on Minimum Viable Product / Fresh Perspectives on Value Creation / Stakeholders Interviews

Innovation Mindset

Design Thinking Workshops / Design Sprints Facilitation / Lean Startup Workshops / Problem Framing Workshops / Creativity Retreats
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