Is the proper way to act when you quickly need to obtain meaningful sets of insights or discover how people genuenly react to your ideas. Is also a great approach when you have multiple ideas to rapidly test, compare and discover which of them are more likely to succed in a practical environment. Usualy, the results pop-up in a matter of days to a few weeks, depending on the scope of each prototype.
Design Sprints / Business Needs Analysis / User Experience Research / Identifying Opportunity Areas / Co‐Creation Workshops / Service Conceptualization / Envisioning Scenarios / Customer Personas / Business Modeling / Customer Journey Mapping / User Flows / Value Proposition Design / Brand Identity / Wireframing / User Experience Design / User Interface Design / High-Fidelity Interactive Prototype / Development & Engineering / User Testing / Measurement and KPIs
Customer Experience Design
You just realised that your existing product or service needs a fresh approach or you want to enrich the customer experience regardles of the triggers. This sounds like the right time to give us a call for joining your cause. Expect to start seeing results in a matter of weeks to a few months, depending on your goals. Most probably, to reach your goals we will also use rapid prototyping because testing assumtions as much and as efficient as possible is the healthiest method to get hard facts.
You start small but from the begining you have in mind to go big or go home. We usually help you build the MVP (Minimum Viable Product), measure the outcomes, get the learnings and apply them to the next iterations. And if needed, we will pivot with the business model until your customers want the product or service over and over again plus the whole business is both viable and feasable. This is the outcome we all aim for. We won’t promise the moon, but an overall exciting voyage towards there. With ups and downs, with moments of joy and moments of dispair. The only guarranty is the hard work, dedication, ethics, multiple failures and tones of learnings.
Rapid Prototyping / Customer Experience Design / Minimum Viable Product Definition / Lean Startup Approach / Agile Development / Pilot Strategy & Execution / eCommerce Strategy / Business Model Pivoting / Value Creation Strategy / Market Analysis / Data / Analytics & Insights
Regardles of your digital project, there might be times when you can use some new perspectives. Being from outside your organisation we can bring that unbiased dose of competence you might need before taking a decision. Because we understand that innovation can sometimes be overwhelming.
Crisis Interventions / Fresh Perspectives on Customers Experience / Fresh Perspectives on Business Model / Fresh Perspectives on Customer Personas / Fresh Perspectives on Sales Channels / Fresh Perspectives on Value Proposition / Fresh Perspectives on Measurement and KPIs / Fresh Perspectives on Minimum Viable Product / Fresh Perspectives on Value Creation / Stakeholders Interviews
Being innovative is usually an attitude that can be learned. We can help you build immediately applicable skills in Creativity, Design Thinking, Lean Startup and Design Sprints.